Privacy Policy
Or Otami (hereinafter referred to as "the Company", "we" or "us") respects your right to privacy. We want to enable you to make informed decisions about the use of your information.
The purpose of the Privacy Policy is to explain how the Company treats information collected through the website koreancosmetics.co.il (hereinafter referred to as the "Site") or through the services provided by the Company (hereinafter collectively referred to as the "Services") and how the Company collects, uses, discloses and protects the information received from users.
The Privacy Policy is written in the masculine form for convenience only, and applies to both women and men. The terms in this document, which are not explicitly defined within its framework, will be interpreted in accordance with the definitions given to them in the Terms of Use, which can be found at https://koreancosmetics.co.il/pages/תקנון-האתר
Information we collect
"Personal information" or "information" is information that can be associated with a person or entity, such as a name, telephone number or email address. For some of the services we provide, including joining our customer club (hereinafter "Customer Club") and including making purchases on the Site, personal information is required. As part of registering for the customer club, you will be required to provide us with information, including name, mobile number and information about your purchases. As part of registering for purchases on the Site, you will be required to provide us with information, including name, address, mobile number. In addition, additional information that we may collect from you includes email address, date of birth, gender and address. In addition, if you connect with us via "Facebook" or via other social networks, we will receive the personal information as Facebook or the relevant social network provides it. Please check the policy of the social network through which you connect in order to understand what information is transferred to us from them. Also, if you contact us, we will collect the information related to your contact. You are not legally obligated to provide the information, and the provision of the information depends on your desire and consent. However, if you do not agree to provide the information, in whole or in part, some of the services we provide may be denied to you and/or you may not be able to receive the services and/or register for the customer club. We may also store other details about your use of the services, such as advertisements you have read on the site, the pages you have viewed or the offers and services that interested you. There is certain information that can and is collected automatically about your computer, browser, operating system, IP address and/or mobile device, as well as your location.
How we protect information
We use industry standard measures to protect the information you provide to us, both during transmission and after we receive it. However, no method of electronic transmission or storage is completely secure. Therefore, while we strive to use industry standard measures to protect your information, we cannot guarantee its absolute security.
We will delete any personal information we have received from a user upon receipt of a written request from that user. We cannot recover deleted information.
How we use information
We will not share your information with other parties without your express consent, except in the ways expressly mentioned here, and unless we are required to do so by any law, regulation or court order or to cooperate with a law enforcement investigation.
We use the information you provide to us to provide you with our website and services, such as sending you your orders, as well as sending you information about promotions, news or events via email or SMS messages.
We will also use the information you provide when contacting us to respond to your request and also for the purpose of monitoring and improving services.
We may use the information for our internal purposes, such as to diagnose problems with our servers or to make our services more useful or tailored to your needs.
We may transfer your information to:
Our affiliated companies, or suppliers and/or subcontractors, such as suppliers who collect, process and/or store information for us. We will require our affiliated companies, suppliers and/or subcontractors to comply with our privacy practices.
Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our site. You will be able to tell when a third party is associated with a product or service offering when their name appears in the offering, alone or together with our name. If you choose to use these products or services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these business partners. If you no longer wish to allow a third party to use your information, please contact that third party.
Referral to other websites. If you were referred to this website from another website (for example, through a link), we may share certain information about you with the referring website. We encourage you to review the privacy policy of each website that referred you to our website. In addition, when you go to our partner's website through a link from our website, we provide that partner with a unique identifier so that it knows that you were referred to it from our website. This unique identifier will not contain your personal information.
In addition, by analyzing all information we collect or receive, including information about users, we may create statistical information about a wide range of users (hereinafter: " Statistical Information "). Statistical Information helps us understand trends and needs of users so that we can consider new services and products and so that we can adapt existing services and products to the needs of users. Statistical Information is anonymous and we will not link it to personal information. We may provide Statistical Information to our partners, without limitation, under commercial terms determined in our sole discretion.
We may analyze the statistical data using software that provides statistical information and analysis services, including, but not limited to, Google Analytics ("Analytics"). The information collected is intended for analysis, research and control purposes. We may transfer the statistical data to our customers and business partners (as detailed below). We also use the information we receive through the analytical tools to improve the system. The information that Google Analytics collects as a result of your use of the system is subject to the Google Analytics Terms of Use and Privacy Policy as detailed below: http://www.google.com/analytics/terms/us.html , http://www.google.com/policies/privacy/.
Cookies
A cookie is a short piece of text sent to a visitor's browser. When you return to the site, the browser sends this piece to the original visitor's device. We use cookies to personalize your experience. We may use a "persistent" cookie to save your settings and customizations. Also, if you log in to the site, the cookie will be used to identify you as a valid user, so that you do not have to re-enter your details each time you use the site. Most web browsers are pre-configured to accept cookies, but you can change this setting so that your browser blocks all cookies or so that the browser notifies you each time a cookie is sent. You can also delete any existing cookies at any time. However, some features of the Services and/or the site may not function properly if you disable or remove cookies.
Use of the services by children
The Company does not collect personally identifiable information from children under the age of 13. If you become aware that a child under the age of 13 has registered without the consent of their parents or guardian, please notify us immediately.
Other uses and transfer of information
We will cooperate with law enforcement authorities or any judicial order requiring or directing us to disclose the identity, conduct or digital content of any user suspected of engaging in actions that appear to be unlawful or in violation of the law. We may use the services of subcontractors located in countries other than your country of residence, and send them the information we receive. For example, we may send your information to countries outside of Israel. All subcontractors will be subject to non-disclosure and non-use obligations. However, some countries may have levels of protection for personal information or other information that are not equivalent to the level of protection in your country. We may transfer our databases that include your information if we sell our business or a portion of it, including during negotiations in connection with such a transaction and including a transfer outside of Israel.
Review, correct or update your information
We allow you to review the information you provided during registration and to correct any data, inaccuracies or errors in the information. To request to review the information or correct and update your personal information, please contact us here.
We will retain your information for as long as your account is active or as needed to provide you with services. If you wish to close your account or request that we not use your information to provide you with services, please contact us at the email address listed above. We will retain your information and use it as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Communication and notifications
We may send you communications via email, SMS or other messages about us or our products and services. By accepting our Terms of Use (including the terms of this Privacy Policy) or using the Site and/or Services, you consent to receiving such commercial communications. You may remove your personal information from our mailing list and stop receiving future communications from us by clicking on the unsubscribe link in each message or by contacting Customer Service or by returning to the email address from which the message was sent. Please note that we reserve the right to send you communications related to the Services, including service and administrative communications, that relate to your account, without offering you the option to opt out, unless you close your account.
Privacy Policy Changes
Our Privacy Policy may change from time to time. If changes are made to the Privacy Policy that limit your rights or use the personal information you provide differently, a notice will be posted on the Site.
Contact us
For any questions or problems related to the privacy policy, please contact customer service: 050-689-9989
Last update: 11.2025